Loud & Clear is an essential guide to the effective communication skills that help you get what you want. Whoever you need to get a message through to—an employer, team, committee, staffer, neighbor, teacher, student, or spouse—this book will show you how to get their attention by:
Each chapter also features a topic-specific "plan of attack," plus client stories, checklists, worksheets, and quizzes. It can be hard to get through in today's noisy world—but for those trying to get a raise, motivate a team, organize a group, or just get better customer service, these proven methods help you say what you mean to get what you want.